business
Customer care = caring for your business
Earlier today, I read a pair of interesting blog posts — one at Men with Pens on showing that you care about your customers, and the other at Freelance Folder on taking yourself seriously as a freelancer.
The thrust of both posts was that by taking care of your customers and giving them good service you’re [...]
Pricing your wares
Money. I can’t think of a working non-fiction writer for whom money isn’t a driving force behind their efforts. One problem that a lot of freelances — whether they’re doing copywriting, technical writing, ghost writing, or corporate work — is how to price their services.
There are guidelines available, which list hourly rates and whatnot, but [...]